Frequently Asked


What are your COVID-19 policies?

The health and safety of our employees, artists, collectors and guests remains as our primary focus. We will continue Covid-19 safety procedures – maintaining a rigorous cleaning schedule, employees wearing face masks, practicing social distancing, frequent hand-washing and providing hand sanitizer. Guests are encouraged to wear masks but not required.

In addition to these preventative measures, we’ll continue to offer contactless shopping Experiences through our Broadmoor Galleries Concierge Shopping Service and Art on Your Wall options which you may explore below.

Is the Broadmoor Galleries Open to the Public?

Yes, although the Broadmoor Galleries is on the historic Broadmoor Hotel Property we are open and accessible to the public, with complimentary valet parking (unless otherwise stated for special events) Please inquire today!

How do I contact an associate?

We are here to assist you 7 days a week, 365 days a year including major holidays. You can visit our Contact Page or contact us directly:

Krista Steed

Jamie Oberloh

John Marzolf

We look forward to hearing from you and will respond promptly.

Can I visit the gallery now?

Yes! We are currently open to the public, if you have any questions please contact Jamie (Email) or Krista (Email).


What is Broadmoor Galleries Concierge Shopping Service?

Our expert staff will help select the right piece, keeping all your considerations in mind, while providing a personal touch to your shopping experience in addition to including handwritten notes and gift wrapping upon request. No detail is too small and no request is too large, let us know how we can be of assistance! Shipments and deliveries are available both locally and nationwide, as well as curbside pick up.


How are pieces shipped?

Each piece is hand-packed with appropriate protection and shipped via FedEx Express unless otherwise specified. Some oversized pieces require freight shipping. Local delivery and installation are also available, inquire today!

How much does shipping cost?

Shipping prices are dependent on the size and weight of each piece. You can calculate shipping by adding an item to your cart. U.S. residents outside of Colorado will not pay sales tax on any item shipped outside the state. If you are purchasing multiple items contact us and we may be able to combine some shipping costs. We can also accommodate international shipping contact an associate to facilitate that occurrence.


Do the paintings come framed?

Most paintings that are purchased from the gallery are framed and ready to hang. Most are actually framed by our artists themselves! Hovering over an image will show you the frame option available for that piece. Occasionally we do have unframed work – generally gallery wraps, studies or Plein Air paintings – these are all designated as “Unframed” on the website.  Each painting will be shipped with that specific frame unless the client advises otherwise.  If the frame pictured does not suit your need contact a representative to explore options.

Is layaway available?

Yes! Broadmoor Galleries and our artists want to help you collect the pieces you love! Contact an associate today about a specific piece and we will work with your needs to establish suitable terms, a fair deposit and a timeframe to pay the balance. Our terms are flexible with no financing fees.


How can I see the artwork on my wall?

We have a wonderful service that allows you to see the piece in your home virtually! If you want to know more about this opportunity, please visit the Art on Your Wall section of the website.

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Mon-Sat 9:30am-5:30pm
Sunday 9:30am-5:00pm